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Crock-pot recall alert of interest to personal injury attorneys

The Consumer Product Safety Commission (CPSC) recently alerted consumers to a recall by Sunbeam Products located in Boca Raton, Florida. The recalled product, Crock-Pot® 6-Quart Express Crock Multi-Cookers, is deemed a potential burn hazard to its users.

The recalled Crock-Pot multi-cooker can pressurize when the lid is not fully locked.  This can cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids ejected from the product.

The recall, which is voluntary came just two days before Thanksgiving and includes more than 914,410 units in the United States and approximately 28,330 units in Canada.

The affected products were sold at Walmart, Target, Amazon and other retail stores nationwide and online from July 2017 through November 2020, costing between $70 and $100.

This recall involves Crock-Pot 6-Quart Express Crock Multi-Cookers, Model Number SCCPPC600-V1, which is shown on label on bottom of unit.  The multi-cookers were manufactured in China between July 1, 2017 and October 1, 2018, with date codes K196JN through K365JN and L001JN through L273JN.  The date code is engraved on one of the prongs of the electrical plug and on the bottom of the base.

Reported burn injuries

According to the CPSC’s notice, to date, Sunbeam has received 119 reports of the lids detaching, resulting in 99 burn injuries, ranging in severity from first-degree to third-degree burns.

Crock-pot recall specifics

The recall notice states that “Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing.  Consumers should contact Crock-Pot immediately to obtain a free replacement lid.  Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base.”

“Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base,” the recall notice said. 

Misuse of the Crock-pot can cause injury

In a statement, Crock-Pot says its products “are rigorously and routinely tested for consumer safety and are in full compliance with established industry standards,” but “identified that the lids of select 6-Quart Express Crock Multi-Cookers can detach during use if not used in accordance with the owner’s manual.”

Crock-Pot said there are three common misuses that can lead to the “unintended result” while using the product. They are

  • Exceeding the fill line when cooking with liquid ingredients
  • Failing to properly engage the lid’s lock mechanism before starting the unit
  • Improperly use of the Quick-Release Valve

The company assured consumers that the new lid replacement will help avoid the above misuses, saying that they had “made design changes to the new lid that prohibit the unit from starting unless the lid is properly secured.”

Covid-19 could affect the Crockpot recall remedy

The CPSC warned that due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in the Crock-pot recall notices may not be available at this time. Consumers should check with recalling firms for further details.

The recall number is 21-035. Additional information is available by calling 800-323-9519 from 9 a.m. to 5 p.m. ET Monday through Friday, or by going online at https://recall.crock-pot.com.

If you are a personal injury attorney with a blog and are using social media platforms, you may want to consider advising your followers of the above recall regarding potential personal injury burn hazards. 

If you need help developing, designing and writing content for your personal injury blog, social media platforms or other marketing materials, give us a call at Group Matrix. Our staff of experienced writers and designers can help you create informative and stand-out content for all your personal injury marketing needs.

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